"We all had quiet rooms with a Matterhorn view from the balcony which also overlooked the Gornergrat train station."
TheRelfster from United Kingdom
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"After a full day of hiking, it was such a pleasure to return to our clean, spacious, and comfortable hotel room to relax."
Dawn
"The hotel is very soundproofed, and we did not hear any noise despite its proximity to the train station and downtown."
Amy from Canada
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4-star mountain escape in Zermatt
Location
Hotel Sarazena is situated in Zermatt, just a five-minute walk from the iconic Matterhorn Glacier Paradise and main gondola stations. The property is also conveniently located near the town center, allowing guests easy access to local shops and après-ski activities. With scenic views of the surrounding peaks, the location offers an opportunity for outdoor adventures throughout the year.
Rooms
The hotel comprises various room options, including spacious apartments and comfortable double rooms. Many accommodations are outfitted with kitchenettes, catering to guests' self-catering preferences. Most rooms provide breathtaking mountain or garden views, enhancing the overall experience.
Dining
Hotel Sarazena offers a breakfast buffet with freshly baked pastries, local cheeses, and seasonal fruits. Guests can also enjoy a cozy bar area that serves a selection of wines and cocktails, providing a relaxing spot to unwind after a day of activities. A variety of dining options are available nearby, featuring traditional Swiss cuisine and international fare.
Wellness
The hotel includes a wellness area with a sauna, inviting guests to relax after exploring the trails of Zermatt. Certain wellness packages are available, offering treatments that combine relaxation with the serene mountain environment. This dedicated wellness space serves as a perfect finish to an active day.
Highlights
Location: Five-minute walk to Matterhorn
Rooms: Spacious apartments with kitchenettes
Dining: Breakfast buffet with local specialties
Wellness: Sauna for relaxation after activities
Views: Breathtaking mountain and garden views
“Location proves a real strength here, placing you moments from both the Gornergrat train and the heart of Zermatt's shopping. Inside, the sauna and cozy lounge offer appealing spaces to unwind, while the staff's attentive service is a consistent highlight. It's a solid choice for experiencing Zermatt's slopes and village charm.”
Olivia SmithEditor-in-Chief at Cheaphotels
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Twin Room
2 persons
25 sq. feet
2 Single beds
Balcony
Bathtub
room details
Single Room
1 person
17 sq. feet
1 Single bed
Bathtub
Heating
room details
Suite Mountain View
2 persons
60 sq. feet
2 Single beds
Balcony
Bathtub
room details
Room rates & availability calendar
See the best prices and book your dates today!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Cycling
Guest Parking
No parking available.
Services
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Bar/ Lounge area
Packed lunches
Special diet menus
Children
Cots
Playpen
Board games
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Hotel Sarazena Location
Bahnhofplatz 14, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
8 minutes walking
History of Zermatt and the Matterhorn showcased through artifacts and exhibits. Guided tours available.
Mountaineer's Cemetery
8 minutes walking
Final resting place for climbers; a reflective and historical site with unique gravestones.
Scenic viewpoint offering breathtaking views of Zermatt; ideal for photography enthusiasts.
Hiking to Gorner Gorge
25 minutes walking
Beautiful hike along the gorge with paths and viewing points. Suitable for all skill levels.
Forest Fun-Park Zermatt
25 minutes walking
Adventure park with zip lines and obstacle courses, perfect for thrill-seekers of all ages.
Wellness at Spa Zermatt
10 minutes walking
Luxurious spa offering massages and relaxation treatments; bookings highly recommended for optimal experience.
Stefanie's Creperie
6 minutes walking
Charming spot with delectable sweet and savory crepes. Casual dining, perfect for families.
Restaurant Ristorante Pizzeria Molino
10 minutes walking
Authentic Italian cuisine with a cozy atmosphere. Known for its wood-fired pizzas; reservations recommended.
The Omnia
12 minutes walking
Fine dining experience featuring gourmet dishes and an extensive wine list; fantastic views.
Zermatt Music Festival
12 minutes walking
Annual music festival featuring international artists; family-friendly events throughout.
The Blue Lounge
10 minutes walking
Lively bar with live music and themed nights; popular both with locals and tourists.
Zermatt Theatre
10 minutes walking
Local theater showcasing a variety of performances; check for family-friendly shows.
Getting around town
City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.1 mi
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Italian
Number of rooms:
22
Reviews and Ratings
What past guests shared about their stay
Review score
Based on 295 verified reviews
9.4 /10
Perfect
99 %
Recommend
Breakfast
9.2/10
Cleanliness
9.6/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
7.8/10
Location
9.6/10
Paid Wi-Fi
8.5/10
Staff
9.6/10
Value for money
8.8/10
Pros
Convenient location
Comfortable room
Friendly staff
Cons
Train noise
Guest reviews
based on 533 reviews
9.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Sarazena
What is the check-in and check-out policy at Hotel Sarazena?
Check-in is at 15:00 and check-out is by 11:00.
Is there a sauna available at Hotel Sarazena?
The hotel features an on-site sauna for guest relaxation.
What recreational activities are offered at Hotel Sarazena?
Guests can enjoy skiing, cycling, and hiking at the hotel.
What amenities are included in the rooms at Hotel Sarazena?
Rooms include an en-suite bathroom, cable TV, free Wi-Fi, and some feature a seating area.
Are there dining options near Hotel Sarazena?
Nearby restaurants include Golden India, Excelsior, Grizzly's Bar & Bistro, Darioli, Restaurant Ritti, Gusto Matto, CasaMia, and Viktoria, all within 0.5 km.
Does Hotel Sarazena offer a bar or lounge area?
The hotel features a bar and a cosy lounge area with an open fireplace.
How far is Hotel Sarazena from the nearest ski lift?
The hotel is situated 1 km from the Ski Lift Zermatt-Furi.
What payment methods are accepted at Hotel Sarazena?
The hotel accepts Visa, JCB, Maestro, and MasterCard.
Is breakfast available at Hotel Sarazena?
Breakfast is available for an additional charge of 25 CHF per person.
What is the distance from Hotel Sarazena to the nearest airport?
The nearest airport is Lugano Airport, which is 80 km away.